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IDSeal Antivirus Support

How do I perform a scan?

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How do I set up a Scheduled Scan?

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How can I view details of previous scans?

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How do I exclude items from IDSeal Antivirus scans?

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How do I update the security definitions?

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What is Active Protection and how do I enable/disable it?

If Active Protection is enabled, IDSeal Antivirus will run in the background unnoticed actively protecting your device. Upon detection of a threat IDSeal Antivirus will report, block or quarantine the threat.

Below you will see both enabled and disabled states. In order to turn this protection on or off toggle the switch.

Enabled
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Disabled
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How do I view and manage quarantined items?

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1It is not possible to prevent all identity theft or cybercrime, or to effectively monitor all activity on the internet. IDSeal cannot and does not guarantee complete protection against cybercrime or identity theft. IDSeal does not monitor the activities of all financial institutions, or all activities of any particular financial institution. Review the IDSeal Terms and Conditions for specific details regarding IDSeal services.

2The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description provided in the Summary of Benefits is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.

3Recurring pricing shown excludes applicable sales tax. By enrolling as an IDSeal member under any plan, you authorize IDSeal to charge your payment method (credit/debit card) on a recurring basis for the fees associated with your membership plan. Review the IDSeal Terms and Conditions for important information regarding your membership, including your membership term, and your right to cancel; and review the IDSeal Privacy Policy for information regarding how IDSeal collects and processes your information.

4The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax®, Experian® and TransUnion®. Any one bureau VantageScore mentioned is based on Experian data only. Please see the IDSeal Terms and Conditions

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